Return & Refund Policy:
1. Return Eligibility
We accept returns for watches, bags, and hair wigs within 7 days of delivery.
The product must be unused, unworn, and in original condition with complete packaging.
2. Non-Returnable Items
The following items cannot be returned:
Used or worn products
Damaged items due to customer misuse
Sale or discounted items
Hair wigs that have been worn, styled, cut, or washed
3. Return Process
To request a return:
Contact us within 7 days of receiving your order
Provide your order number
Mention the reason for return
Share product pictures if required
Once approved, you will receive return instructions.
4. Refund Policy
After we receive and inspect the returned item:
Refund will be processed within 5–7 working days
Refund will be issued through the original payment method
Shipping charges are non-refundable
5. Exchange Policy
Exchange is only possible if:
The item is unused and in original condition
The requested product is in stock
Customers may need to pay delivery charges for exchanges.
6. Damaged or Wrong Item
If you receive a damaged or incorrect product:
Contact us within 48 hours of delivery
Provide clear pictures
We will offer a replacement or full refund after verification.
Contact Information
Email: Info@futurnews.me